Harold David Valiente Guzmán

Operations Assistant (Auxiliar de Operaciones)

Calle del Crisantemo, 3, 28039, Madrid, España.

About

Operations Assistant with experience in customer service, operations coordination, and laboratory support across IT services and education sectors in both Spain and Colombia. Adaptive, bilingual, with academic experience in dual institutions in Spain and Colombia.

Work

Sandav Consultores S.L.

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Auxiliar de Operaciones (Operations Assistant)

Humanes de Madrid, Community of Madrid, Spain

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Summary

Support operational processes, liaise with team and clients in IT services and consulting environment based in Humanes de Madrid, Spain.

Longport Aviation Security

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Agente de Servicios al Cliente (Customer Service Agent)

Bogotá, Capital District, Colombia

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Summary

Provided customer service in aviation security operations in Bogotá, Colombia.

Emerging Voices Webzine

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Coordinador de Voluntarios (Volunteer Coordinator)

Cartagena, Bolívar, Colombia

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Summary

Coordinated volunteer activities for publication and outreach in Cartagena, Colombia.

Servicio Nacional de Aprendizaje (SENA)

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Auxiliar de Laboratorio (Lab Assistant)

Cartagena, Bolívar, Colombia

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Summary

Assisted laboratory activities and technical training at SENA in Cartagena, Colombia.

Education

Universidad Camilo José Cela

Villanueva de la Cañada, Community of Madrid, Spain
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Servicio Nacional de Aprendizaje (SENA)

Bogotá, Capital District, Colombia
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Universidad Tecnológica de Bolívar

Cartagena, Bolívar, Colombia
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Skills

Customer Service

Customer support, Client relations, Client satisfaction.

Operations Support

Operations coordination, Administrative support, Process optimization.

Volunteer Coordination

Team coordination, Event planning, Outreach.

Laboratory Assistance

Lab operations, Technical support, Safety protocols.